Read answers to some of our more commonly asked questions.
If you have anything specific you want to talk to us about then please CONTACT US.
What happens if we are late on arriving to start our course?
In the event that you experience delays on your way down to us please let us know as soon as possible so we can contact the skipper and make arrangements where you can meet.
Can I hire wet weather gear?
Yes. Waterproofs can be hired @ £15 per day or £25 per week, per set.
Do the yachts have bed linen onboard?
We supply pillows and pillow cases, we can also provide sleeping bags for a charge.
Am I insured for personal injury whilst onboard?
You are not covered for personal injury whilst onboard unless we are deemed to have acted negligently. In your own interests you are advised to ensure you carry adequate personal accident cover.
Smart Packing – Suitcase or Bag?
Our yachts are perfectly comfortable and practical, however as with all cabins on a yacht they are compactly designed, therefore we suggest you bring soft, foldable luggage so you can store it away while on your course.
Smart Packing – What to Wear?
So what should you pack to go on your sailing course? Follow our guide below and you will be warm, dry and comfortable throughout the duration of your RYA course.
In cold weather it is much warmer to wear multiple thin layers than one thick layer. So pack fleece tops, thermal long sleeved or short sleeved t-shirts, vests, comfortable quick drying trousers or tracksuit bottoms (not denim as that takes too long to dry). Gloves, hat, scarf and plenty of thick socks.
Shorts and t-shirts, again quick drying fabrics are best. Plus sun hats, plenty of suncream, sunglasses and insect repellant for nights on board if there are midges about! It can get chilly on the water in the evenings still, so bring something warm as well.
Ideally you will want to be wearing deck shoes or sailing boots, as these are designed to be non-slip on yachts and waterproof, therefore are the safest and driest option. White-soled non marking trainers are acceptable too.
You will need a waterproof jacket, and depending on time of the year, you may want to bring full wet weather gear. Up to you, but remember the drier you are the better. (They are available to hire from us)
You will need to bring a warm sleeping bag. Pillows and pillowcases are provided.
What are the parking arrangements?
Parking within Mercury Yacht Harbour is plentiful and free of charge.
What happens if I cancel the booking for any reason?
If you cancel within 4 weeks of the course there will be no refund other than at our discretion.
If you cancel at any other time a cancellation fee equivalent to 75% of the course costs will apply.
We will endeavour to find a replacement student and if successful the cancellation fee will be reduced to reflect this.
What should I not forget?
Here is a short list of useful things to bring with you
Warm clothing (multiple layers are better)
Soft soled non marking shoes (ideally deck shoes)
Wet weather gear (available for hire)
Sleeping bag (available to purchase)
Cap or hat
Sun tan cream
Soft bag rather than suit case for storing your kit
Sea sickness remedy
What safety equipment comes as standard?
All our yachts fully comply with the MCA regulations for the chartering of small boats, this includes personal safety equipment including liferaft, lifejackets and harness lines.
Please note that we have a limited number of children’s lifejackets and buoyancy aids available, please contact us in advance if you require a child’s lifejacket.